First Amendment survey suggests what people really want from journalists is community
People now see most journalists as part of a faceless entity, but they want them to be part of their community. This means being present to understand and cover issues that matter — an exceedingly difficult task when resources are already stretched thin, leaving state legislatures, city councils and local courts often uncovered.
But it also means investing in your community of journalists. Journalists already doing this community-based work tend to be most overlooked and under resourced. When a reporter recently tweeted kudos to a major digital outlet for launching a local newsletter to rectify a dearth of “quality local news” in Washington, D.C, the community responded with a firestorm of other options that eventually topped twenty local and hyper-local publications.